Airtel has won all five Overall Experience awards in Opensignal’s November 2026 India Fixed Broadband Experience report, ahead of Jio and BSNL. It also leads all five measures in the separate fixed wireless access (FWA) comparison with Jio. The results put reliability and everyday experience alongside speed, but they are not a guarantee of which provider will work best in your neighbourhood.
Despite the November label, the Opensignal report uses measurements collected from April 1 to June 29, 2026. Its Overall category combines broadband access technologies, rather than comparing fibre connections alone.
Airtel leads overall, with BSNL close on speed
Airtel recorded average download and upload speeds of 38.4 Mbps and 26.7 Mbps. BSNL was close behind at 37.9 Mbps and 25.9 Mbps, while Jio recorded 30.5 Mbps and 21.0 Mbps.
| Overall measure | Airtel | BSNL | Jio |
|---|---|---|---|
| Reliability (100-1000 points) | 486 | 419 | 423 |
| Consistent Quality (% of tests) | 66.3% | 61.0% | 64.7% |
| Download speed (Mbps) | 38.4 | 37.9 | 30.5 |
| Upload speed (Mbps) | 26.7 | 25.9 | 21.0 |
| Video (0-100 points) | 70.6 | 69.0 | 70.0 |
Source: Opensignal, India Fixed Broadband Experience Report, November 2026. Measurement period: April 1-June 29, 2026.
The reliability gap is larger than the video gap: Airtel scored 486 points against Jio’s 423, while their video scores were 70.6 and 70.0. Opensignal nevertheless declares Airtel the outright winner in each category, using confidence intervals to distinguish wins from statistical ties.
Airtel also leads the FWA comparison
FWA delivers home broadband through a wireless link to the premises instead of a fibre or cable connection. In this separate comparison, Airtel recorded download speeds of 32.4 Mbps and upload speeds of 20.7 Mbps, against Jio’s 25.7 Mbps and 17.1 Mbps.
Airtel’s FWA Consistent Quality score was 66.2%, compared with Jio’s 55.0%, a gap of 11.2 percentage points. Reliability scores were 450 and 382, while video scores were 69.6 and 67.6 respectively.
What the results mean when choosing broadband
Consistent Quality measures the share of tests meeting thresholds for tasks such as HD video, group video calls and gaming. It includes speed, latency, jitter, packet loss and time to first byte. Reliability is a broader score covering connectivity and successful completion of tasks across multiple devices, not an uptime percentage.
These are real-world user-experience measurements, including Wi-Fi performance, not a controlled comparison of identical broadband plans. Opensignal notes that speed tiers, data caps and the mix of plans affect the averages. The figures should not be read as the speed every subscriber will receive or the maximum speed a provider sells.
Opensignal’s “Best Home Internet” designation goes to Airtel in this report. That finding covers the providers compared here, not every regional ISP. For a new connection, check service availability, the plan’s terms and feedback from users in your building or locality alongside these national results.
